Last updated October 4, 2019
Outermost Technology LLC. (“Outermost Technology”) operates the Outermost
Technology website and Outermost Technology Community online forum
(collectively with all content, services and products available on or through
the website, the “Website”). It is Outermost Technology’s policy to respect
your privacy regarding any information we may collect while operating the
Website or when you otherwise engage with Outermost Technology. This Privacy
Policy is governed by our Terms
of Service.
This Privacy Policy is intended to help you understand:
For the purposes of the General Data Protection Regulation of the European
Union (the “GDPR”), Outermost Technology is the Data Controller with respect to
information collected through the Website or otherwise pursuant to this Privacy
Policy. Outermost Technology’s contact information can be found in the “Contact
Us” section at the bottom of this Privacy Policy
Like most website operators, Outermost Technology collects
non-personally-identifying information of the sort that web browsers and
servers typically make available, such as the browser type, language
preference, referring site, and the date and time of each visitor request. Outermost
Technology’s purpose in collecting non-personally-identifying information is to
better understand how Outermost Technology’s visitors use the Website. We may
choose to aggregate this non-personally-identifying information with your
personal data for analytics and other purposes.
The Website is not intended for or directed to persons under the age of 16,
and we will not knowingly collect information from such persons. Any person who
provides information to us through registration or in any other manner on the
Website represents to Outermost Technology that they are 16 years of age or
older. If we learn that a child under 16 has submitted personal data to us, we
will attempt to delete the information as soon as possible.
Persons who visit the Website or otherwise engage with Outermost Technology
choose to interact with Outermost Technology in ways that require Outermost
Technology to gather personal data that allows them to be individually
identified. We may collect, use, store and transfer different kinds of personal
data about you which we have grouped together as follows:
The amount and type of information that Outermost Technology gathers depends
on the nature of the interaction. For example, we ask visitors who sign up for
the Outermost Technology Community to provide a username, email address,
geographic location, and other information including main area of specialty and
name of employer. In any case, Outermost Technology collects such information
only as far as is necessary or appropriate to fulfill the purpose of the
visitor’s interaction with Outermost Technology. Outermost Technology does not
disclose personal data other than as described below. Visitors can always
refuse to supply personal data (except to the extent a user’s IP address or
other Technical Data supplied by their device may constitute personal data),
with the caveat that it may prevent them from engaging in certain
Website-related activities. Outermost Technology will only use your personal
data, including your contact details, for marketing purposes if doing so is
within the scope of our legitimate interests or you have given your explicit
consent for us to do so. Outermost Technology will never sell, rent, or provide
user information to other vendors or other companies that seek to market or
sell products by using such user information.
We do not collect any special categories of Personal Data about you (this
includes details about your race or ethnicity, religious or philosophical
beliefs, sex life, sexual orientation, political opinions, trade union
membership or information about your health and genetic and biometric data).
Nor do we collect any information about criminal convictions and offenses.
Outermost Technology may collect statistics about the behavior of visitors
to our Website. For instance, Outermost Technology may monitor the most popular
content on the Website or report the most popular discussion groups in the Outermost
Technology Community. However, Outermost Technology does not disclose personal
data other than as described in this Privacy Policy.
We use different methods to collect data from and about you. These include:
Outermost Technology discloses personal data to those of its employees,
service providers, contractors and affiliated organizations that (i) need to
know that information in order to process it on Outermost Technology’s behalf
or to provide services available on or through the Website, and (ii) that have
agreed not to disclose it to others. Some of those employees, service
providers, contractors and affiliated organizations may be located outside of
your home country. Please see the information concerning international
transfers set forth below regarding such employees, service providers,
contractors and affiliated organizations.
We will only use your personal data as permissible by law. Most commonly, we
will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your
personal data other than in relation to sending direct marketing communications
to you via direct mail, email, or text message where we do not have an existing
business relationship or other legitimate interest in doing so. If we do rely
on consent, you have the right to withdraw consent to marketing at any time by
contacting us in the manner set forth in this Privacy Policy. If we do not rely
on consent, you have the right to object to our processing of your personal
data in any case, again, by contacting us.
We have set out below, in a table format, a description of all the ways we
plan to use your personal data, and which of the legal bases we rely on to do
so. We have also identified what our legitimate interests are where
appropriate.
Note that we may process your personal data on more than one lawful ground
depending on the specific purpose for which we are using your data. Please
contact us if you need details about the specific legal grounds, we are relying
on to process your personal data where more than one ground has been set out in
the table below.
|
Purpose/Activity |
Type of data |
Lawful basis
for processing including basis of legitimate interest |
|
To register you,
your employer or principal as a new or potential customer |
Identity (b) Contact |
Performance of a
contract with you (b) Necessary for
our legitimate interests (operating our business) |
|
To manage our relationship with you which will
include: Notifying you about changes to our terms or privacy
policy Asking you to leave a review or take a survey |
Identity Contact Profile Marketing and Communications |
Performance of a contract with you Necessary to comply with a legal obligation |
|
To administer and protect our business and the
Website (including troubleshooting, data analysis, testing, system
maintenance, support, reporting and hosting of data) |
Identity Contact Technical |
Necessary for our legitimate interests (for running
our business, provision of administration and IT services, network security,
to prevent fraud and in the context of a business reorganization or group
restructuring exercise) Necessary to comply with a legal obligation |
|
To deliver relevant Website content and
advertisements to you and measure or understand the effectiveness of the
advertising we serve to you |
Identity Contact Profile Usage Marketing and Communications Technical |
Necessary for our legitimate interests (to study
how customers use our products/services, to develop them, to grow our
business and to inform our marketing strategy) |
|
To use data analytics to improve our Website,
products/services, marketing, customer relationships and experiences |
Technical Usage |
Necessary for our legitimate interests (to define
types of customers for our products and services, to keep our Website updated
and relevant, to develop our business and to inform our marketing strategy) |
|
To make suggestions and recommendations to you about
goods or services that may be of interest to you |
Identity Contact Technical Usage Profile Marketing and Communications |
Necessary for our legitimate interests (to develop
our products/services and grow our business) |
|
If you are (i) a vendor or service provider, or
(ii) a representative of a vendor or service provider, to manage our
relationship with you (in the case of (i)) or to manage our relationship with
the vendor or service provider you represent (in the case of (ii)) |
Identity Contact Technical Usage Profile Financial Marketing and Communications |
To enter into or perform a contract with the vendor
or service provider. Necessary for our legitimate interests in operating
our business. |
|
With your consent |
All types of data |
We may use information about you where you have
given us consent to do so for a specific purpose not listed above. For
example, we may publish testimonials or featured customer stories to promote
our products/services, with your permission. |
You can ask us to stop sending
you marketing messages at any time by clicking the link at the bottom of all
marketing emails or by emailing a request to privacy@outermost-tech.com.
Outermost Technology discloses personal data when required to do so by law,
or when Outermost Technology believes in good faith that disclosure is
reasonably necessary to protect the property or rights of Outermost Technology,
third parties or the public at large. Additionally, Outermost Technology may
disclose personal data in connection with a sale or merger with another entity
or if Outermost Technology should ever file for bankruptcy or have its assets
sold to another entity.
We may disclose your personal data to our employees, contractors, or third
party service partners. These third party service partners are listed at the
end of this document on Exhibit
A. Some of these service partners use “cookies” or other tracking devices
on the Website, which are software programs or other systems that collect
information about your use of our services. As described below, we will only
transfer your information internationally (for example, to information
technology vendors in other countries) where we believe appropriate safeguards
are in place to protect your information.
We require all third parties to respect the security of your personal data
and to treat it in accordance with the law. We do not allow our third party
service providers to use your personal data for their own purposes and only
permit them to process your personal data for specified purposes and in
accordance with our instructions.
A cookie is a string of information that a website stores on a visitor’s
computer, and that the visitor’s browser provides to the website each time the
visitor returns. Outermost Technology uses cookies to help Outermost Technology
identify and track visitors, their usage of the Website, their Website access
preferences and to maintain extended user login sessions for a better user
experience. Outermost Technology visitors who do not wish to have cookies
placed on their computers should set their browsers to refuse cookies before
using the Website, with the drawback that certain features of the Website may
not function properly without the aid of cookies.
Our business operates principally in the United States of America and to the
extent we process your data directly we will do so in the United States. If you
reside in the European Union, we will only transfer your data to third parties
outside of the European Economic Area ("EEA") (a) if
we have first obtained your prior consent; or (b) after taking such measures as
are necessary to ensure the transfer is in compliance with the requirements of
the GDPR. Such measures may include (without limitation) transferring your data
to a recipient in a country that the European Commission has decided provides
adequate protection for personal data, to a recipient that has achieved binding
corporate rules authorization in accordance with the GDPR, to a recipient in the
United States that has certified its compliance with the EU-US Privacy Shield,
or to a recipient that has executed standard contractual clauses adopted or
approved by the European Commission.
We have put in place appropriate security measures to prevent your personal
data from being accidentally lost, used or accessed in an unauthorized way,
altered or disclosed. In addition, we limit access to your personal data to
those employees, agents, contractors and other third parties who have a business
need to know. They will only process your personal data on our instructions and
they are subject to a duty of confidentiality. While we implement safeguards
designed to protect your information, no security system is impenetrable and
due to the inherent nature of the Internet, we cannot guarantee that data,
during transmission through the Internet or while stored on our systems or
otherwise in our care, is absolutely safe from intrusion by others.
We will only retain your personal data for as long as necessary to fulfil
the purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements. Without limiting the previous
sentence, if we have a business relationship with you or an entity you
represent, we will retain your personal data for at least the duration of that
relationship. Otherwise, the length of time for which we retain information
will depend on the nature of the information. Specifically:
Profile Data and Identity Data: We retain your profile data
and identity data for as long as your account is active and a reasonable period
thereafter in case you decide to re-activate your account. Where we retain
information for service improvement and development, we only use the information
to uncover collective insights about the use of our services, not to
specifically analyze personal characteristics about you.
Information you share on the Outermost Technology
Community: If your account is deactivated or disabled, some of
your information and the content you have provided will remain in order to
allow other users to make full use of the Outermost Technology Community. For
example, we may continue to display content you provided such as posts or
responses.
Marketing information: If you have elected to receive
marketing communications from us or if we have determined that we have a
legitimate interest in marketing to you, we retain information about your
marketing preferences for a reasonable period of time from the date you last
expressed interest in our services, such as when you last opened an email from
us. We retain information derived from cookies and other tracking technologies
for a reasonable period of time from the date such information was created.
The Website may include links that direct you to other websites or services
whose privacy practices may differ from ours. If you submit information to any
of those third-party sites, your information is governed by their privacy
policies, not this one. We encourage you to carefully read the privacy policy
of any website you visit.
You have certain choices available to you when it comes to your information.
Below is a summary of those choices, how to exercise them and some limitations.
You have the right to request a copy of your information, to object to our
use of your information (including for marketing purposes), to request the
deletion or restriction of your information, to request your information in a
structured, electronic format, the right to have your personal data rectified
if it is incorrect, the right to withdraw your consent to processing of your
personal data (where the consent is the lawful basis for such processing) and,
if the GDPR applies, the right to lodge a complaint with a supervisory
authority, which may be the Data Protection Authority in the country where you
reside.
You can exercise some of the choices by accessing the Outermost Technology Community
or the Website and using settings available within your account. Otherwise, you
can contact us to exercise your rights using the contact information below.
You may opt out of receiving marketing communications and automated messages
from us by using the unsubscribe link within each email or by contacting us to
have your contact information removed from all promotional and transactional
emails. However, even after you opt out from receiving promotional messages
from us, you will continue to receive certain transactional messages from us
regarding our products and services such as payment failure notices or account
suspension notices sent via email.
Please email, call or write us for any requests or questions:
privacy@outermost-tech.com
+1 408 721 6800
Outermost Technology, LLC.
Attn: Privacy
2975 Scott Boulevard, Suite 220
Santa Clara, CA 95054
USA
To protect your privacy and security, we will take reasonable steps to help
verify your identity before granting access or making corrections.
By using our Website or otherwise interacting with Outermost Technology, you
agree to this Privacy Policy. Although most changes are likely to be minor, Outermost
Technology may change its Privacy Policy from time to time. The date of the
most recent update of this document will always be displayed at the beginning
of this page. Outermost Technology encourages visitors to frequently check this
page for any changes to its Privacy Policy. Your continued use of this site
after any change in this Privacy Policy will constitute your acceptance of such
change provided, however, where we feel it is necessary and appropriate, we may
also email you regarding changes to this Privacy Policy.
To support the Website and the Outermost Technology Community, we use
different service providers that may store and process personal data about you.
This section provides important information about the identity, location, and
role of these Data Processors/Subprocessors. We use different types of
Processors/Subprocessors to perform various functions as explained in the table
below.
|
Processor/Subprocessor |
Location |
Role |
|
Salesforce |
USA |
CRM |
|
Microsoft |
USA |
Office 365 – email
servers and file storage |
|
Google Analytics and
Google Tag Manager |
USA |
To identify returning
users to Outermost Technology Website and to analyze Website user behavior,
for example, the number of pages viewed and the duration of time spent by a
user on the Website. |
|
Facebook Business Manager |
USA |
To identify returning users to Outermost Technology Facebook page and to
analyze user behavior, for example, the number of pages viewed and the
duration of time spent by a user on the page as well as the effect of
advertisement campaigns |
|
LinkedIn |
USA |
To identify returning
users to Outermost Technology LinkedIn page and to analyze user behavior, for
example, the number of pages viewed and the duration of time spent by a user
on the page as well as the effect of advertisement campaigns |
Contact